Year: 2003
Module: Disability
Variable: VADO1 - VADO9

I am now going to ask about a few hypothetical situations. I would like to remind you that there are no right or wrong answers, only opinions.

You are queuing up at a small post office. it is near closing time or last post collection. A person with a speech impairment is taking a long time to be served as they are speaking very slowly. What, if anything, would you do?

The table below shows the percentage of respondents identifying each response.

 

%

Complain to member of staff immediately <1
Leave/go to another Post Office 3
Leave/come back another day 6
Politely ask another member of staff if they could open another window to serve 4
Nothing, keep waiting 70
Ask Post Office staff if I could help out 9
Ask person being served if I could help out 11
Other 1
Don't know 3

Go to technical notes

 

 

 

 

 

| NILT Homepage | Module Listing | Variable Index |

Disclaimer:© ARK 2003 Last Updated on Thursday, 03-Jun-2004 16:01