Year: 1998
Module:Housing
Variable:ANSQUICK
If response to PHNCONT is 'Yes' ü

Thinking about the last time you called, did it take you long to get through or was your call answered quickly?

 

%

Took a long time

24

Call answered quickly

66

Dont know/cant remember

10

 

Go to results for men and women, people of different ages and people of different religions.

Go to technical notes

 

 

Results for men and women

 

%

 

Male

Female

Took a long time

21

27

Call answered quickly

69

64

Dont know/cant remember

10

10

  

 

Results for people of different ages

 

%

 

18-24

25-34

35-44

45-54

55-64

65+

Took a long time

*

34

19

26

*

*

Call answered quickly

*

57

70

61

*

*

Dont know/cant remember

*

9

11

13

*

*

* indicates that the number of people in this category is
too small to allow percentages to be calculated.

 

  

Results for people of different religions

 

%

 

Catholic

Protestant

No religion

Took a long time

27

19

*

Call answered quickly

67

70

*

Dont know/cant remember

6

11

*

* indicates that the number of people in this category is
too small to allow percentages to be calculated.

 

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